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Due to year end billing, council tax and housing benefit systems will be unavailable.

The systems will be unavailable on Thursday 26 and Friday 27 February. This will affect phones, online forms, and portals for council tax and housing benefits.

Report a change or make claim

Benefits

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Apply for benefits

  • Apply for housing benefit and council tax support
  • Claim benefit if you are 60 or over
  • How to appeal your benefit claim decision
  • Universal Credit

Discretionary payments

  • Apply for a discretionary housing payment
  • Apply for rent in advance payment
  • Apply for a hardship payment

Benefit support

  • Benefit claims limit
  • How to claim personal independence payment (PIP)
  • What happens if we pay you too much benefit?
  • Support with your tenancy

Change of circumstances

  • Tell us that your moving house
  • Report a change of circumstances

Local housing allowance rates

  • How are rates calculated?
  • Search for the current local allowance rate
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