Buildings insurance

It is a condition of your lease that we arrange the buildings insurance cover under a blanket policy for all our leasehold properties.

All leaseholders will receive a copy of the insurance summary booklet with their service charge estimates.

The insurance company providing the cover for all of our properties is;

  • Protector Insurance Ltd
  • Policy number: 3430087

How can I make a claim

Claims are to be notified as soon as possible, with full details to be provided within 30 days of the claim (7 days in respect of riot or malicious damage) including supporting evidence in writing.
The Police must be notified as soon as possible in the event of theft or malicious damage.

1. Phone: during office hours 9am-5pm Monday to Friday telephoned through to your dedicated claim line: 0161 274 9077.
2. Email via
3. Online through our website

For calls made out of office hours, your call will be redirect to the emergency provider, Sedgwick’s.


  • General Excess - £350
  • Accidental Damage - £350
  • Subsidence - £1,000
  • Property Owners Liability - £0