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Provide as much information as possible so that we can investigate your case quickly.

Names of people you have spoken to, witnesses, dates of events, copies of letters - will help us to deal with your case quickly.

Let us know if you feel that we have done something wrong, or if we have not done something we should have done. Examples include:

a Council employee has been unhelpful or unpleasant towards you
something has not been done in good time, or at all
normal rules or policies have not been followed
relevant things have not been properly taken into account
you have not been told your rights
you have suffered from malice, bias or discrimination

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Last updated Thursday, 19th November 2020

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