Tenant engagement

Key information for involved tenants

To meet the Consumer Standards there are dedicated staff roles who are responsible for Nuneaton and Bedworth Borough Council meeting the requirements of the Consumer Standards. View our organisation chart.

Consumer Standards - Roles and Responsibilities 

  1. Safety and Quality Standard: Service Manager - Responsive Repairs, Capital Investment Service Manager
  2. Transparency, Influence and Accountability Standard: Landlord Services Manager
  3. Neighbourhood & Community Standard: Anti-Social Behaviour Team Leader, Communities and Community Safety Manager, Landlord Services Manager
  4. Tenancy Standard: Landlord Services Manager

Involved Tenant Housing Scrutiny Panel Chairman: Wayne Sugrue

Involved Tenant Housing Scrutiny Panel Vice-Chair: Bernard Clews