ASB Case Review
The ASB Case Review (formerly known as the Community Trigger) has been designed to give victims of persistent antisocial behaviour a voice.
If you have reported anti-social behaviour and you feel that insufficient action has been taken to resolve the matter, tell us about it under the ASB Case Review.
The Case Review gives victims and communities the ability to request a review of their case and bring together agencies to take a joined up, problem solving approach to find a solution.
Criteria for ASB case review
- You have reported three separate incidents relating to the same problem in the past six months to the Council, Police, or your landlord, and feel that insufficient action has been taken to resolve the matter.
- At least three people have made reports about the same problem in the past six months to the Council, Police or your landlord and feel that insufficient action has been taken to resolve the matter.
Contact the Communities team with your name and contact details. Provide details about the problem you have reported previously, and why you feel that insufficient action has been taken to resolve the problem. Supply enough information to help us assess if the threshold for a review has been met.
This can include the following:
- Name
- Telephone number.
- Email address
- Home address
- Any anti-social behaviour problem you have previously reported
- Details of incidents you have reported and to which organisation, such as dates and times
- Any further comments you wish to make to support your request for a review
Also indicate whether you give consent for your information to be shared with other relevant partners including the police.
The information you provide will help us determine if a review is appropriate, or if any other option to help resolve the problem needs to be considered.
You should receive an acknowledgement of receipt of your request within five working days. A reply to your request will normally be answered within 28 working days.
In some circumstances the request will need to be considered with other responsible authorities and may take longer. If this is the case you will be advised of the delay and kept updated on progress.
Appeals process
If applicants are not satisfied with the outcome of a review into their case, or the decision that they did not meet the trigger threshold, they have a right of appeal.
For cases in Nuneaton and Bedworth appeals should be made to the Office of the Police and Crime Commissioner (OPCC). You can email opcc@warwickshire.police.uk or call 01926 733523.