You are here:

Discretionary housing payments

Can I claim a Discretionary Housing and Hardship Payment?

Discretionary Housing and Hardship Payments are not payments of Housing Benefit or Council Tax Support.  They are separate payments made at the council's discretion in cases where it considers that extra help with housing or council tax costs is needed. These payments are made from a limited budget allocated by the Department for Work and Pensions. 

You can claim a Discretionary Housing Payment if you are currently receiving Housing Benefit or the Housing Element of Universal Credit which does not cover your full rent charge.

You can claim a Discretionary Hardship Payment if you are currently receiving Council Tax Support which does not cover the whole of your council tax bill.

If you receive Housing Benefit or the Housing Element of Universal Credit you can complete an application form online.

If you also receive Council Tax Support you can use this form to apply for a hardship payment at the same time if you need to.

Apply for Discretionary Housing Payment

If you only need to apply for a hardship payment (extra help towards with your Council Tax) you can download an application form.

Rent in advance

Rent in Advance Payments are discretionary payments to help secure new properties for tenants that are facing exceptional circumstances and significant financial hardship.

After completing this form, your circumstances will be assessed and if successful, we will contact your Landlord and agree your rent in advance payment in principle, pending a successful Housing Benefit Claim or Universal Credit with the Housing Element in payment. Once your Housing Benefit claim or your Universal Credit with the Housing Element is in payment we shall credit your Landlord with the requested Rent in Advance payment.

Please note that Rent in Advance applications can only be accepted before signing a tenancy agreement and moving into a property. Any applications made after you have signed a tenancy agreement or moved into the property will be refused.

The Benefits Team would normally deal with all Discretionary Housing Payments, however there may be times we will be required to share your information to enable access to other Nuneaton and Bedworth funding, such as the Housing Team for assistance with Rent in Advance.

Any supporting evidence can be uploaded when you complete the application form or emailed to

Apply for Rent in Advance

For further information:

Last updated Thursday, 22nd September 2022

Was this information useful?

You said, we did