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Missed bins

Report a missed bin collection

Report a missed bin collection

  • Bins containing incorrect materials will not be collected - check that your bin has not been rejected
  • Missed bins must be reported within two working days

Brown lid bin

  • Your bin may have been rejected due to incorrect items being within it, or if it has not been separated correctly
  • Check that you do not have a red hanger left on your bin or check accepted items on the brown lid bin page or download the recycling guide
  • If rejected, the red hanger left on your bin will explain why
  • Rejected bins will not be recollected
  • Waste can be taken to Judkins Household Recycling Centre
  • Find more information on rejected bins

Green bin

  • Your green bin may have been rejected due to incorrect items being within it, or it may be too heavy to collect
  • Check that you do not have a non-collection hanger left on your bin or check accepted items on the green bin page
  • If rejected, the hanger left on your bin will explain why
  • Rejected bins will not be recollected
  • Waste can be taken to Judkins Household Recycling Centre

Black bin

  • Your bin may have been rejected due to incorrect items being within it, or it may be too heavy to collect
  • Check that you have not received a card explaining why your bin has been left or check most likely reasons for rejected black bins on the black bin page
  • If rejected, the card left will explain why
  • Rejected bins will not be recollected
  • Waste can be taken to Judkins Household Recycling Centre

Last updated Tuesday, 7th March 2023

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