Rejected bins

Recycling brown-lid bins will not be collected if the following reasons apply, and a non-collection notice will be left on the bin if:

  • incorrect items are found within the bin  - the tag left on the bin will explain why
  • the bin has been presented late, after 7:00am

What to do if your brown-lid bin is rejected

Rejected green bin

Green bins will not be collected if the following reasons apply, and a non-collection notice will be left on the bin if:

  • incorrect items are found within the bin - the non-collection notice will explain why
  • incorrect bags have been used for food waste (bags used must be compostable)
  • the bin is too heavy or overloaded to empty
  • the bin was presented after 7:00am

What to do if your green bin is rejected