Help with rent payments

Our Customer Accounts Team are able to offer practical help in managing your money effectively.  They work closely with support agencies such as Citizens Advice Bureau, Bromford Housing Floating Support, Chapter One and Doorway.

  • Speak to the Customer Accounts Team by phoning 024 7637 6323
  • Visit Nuneaton Town Hall, Monday to Friday between 10:00am until 2:00pm

They can help with:

  • Arranging different payments dates, whether that's weekly, fortnightly, four-weekly or monthly
  • Helping you to set up different payment methods
  • Explaining how long it takes for your payment to reach your rent account
  • Garage rent payments
  • Former tenant arrears
  • Referring you to other support agencies