Request a bin repair or replacement
We provide bin repair or replacement where your bin has been broken or stolen. We aim to repair bins, instead of replacing them, where possible.
We can only repair your bin if there is damage to the:
- Lid
- Hinges
- Wheels
- Bungs
- Axles
If there is damage to the main body or handle of the bin, you will need to order a replacement bin.
If we cannot repair your bin, we will issue a full refund, and you will need to reapply for a replacement bin.
Apply for a bin repair or replacement
Charges
| Bin type | Charge |
|---|---|
| Bin repair | £21 |
| 140 litre wheelie bin | £36 |
| 240 litre wheelie bin | £39 |
| 660 litre wheelie bin | £370.60 |
| 1100 litre wheelie bin | £392.50 |
- We do not offer any concessions for these charges
- We aim to repair or replace your bin within seven working days
- New bin charges include supply, delivery and removal of your old bin (if applicable)
Waiting for a repair or replacement bin
Whilst you are waiting for a bin repair or replacement, you can leave your rubbish in sacks that are secured and tied to avoid rubbish from spilling out.