Send your invoices by email

Your invoice must contain a purchase order (PO) number.  If it does not contain a PO number, it will be returned to you unpaid. (Certain exemptions apply.)

We also accept invoices by post to:

Nuneaton and Bedworth Borough Council, Town Hall, Coton Road, Nuneaton, CV11 5AA

While we accept invoices by post, we recommend sending invoices by email, as it is quicker and more efficient.

What to include in your invoices

  • Submitting a valid VAT invoice (where applicable)
  • Address it to Nuneaton and Bedworth Borough Council with the correct address
  • Quote a unique invoice number
  • Include the date of invoice
  • Quote a valid purchase order number to comply with our No Purchase Order, No Pay Policy
  • Details of the organisation submitting the invoice
  • Email address for remittances
  • Contact details in the case of a query
  • Clear description of the goods/services/works
  • Have the correct VAT calculations stated
  • Company and VAT registration numbers (where applicable)
  • Relevant supporting information, for example, timesheets, certificates
  • Send invoices as a PDF, Word or Excel document, and attach each invoice separately

Payment terms

  • Suppliers should expect payment of an invoice within 30 days after the Council have received the invoice
  • The Council aims to pay Small to Medium Enterprises (SMEs) within 10 days of the invoice being received
  • Payments are made by BACS and can take up to two working days to be visible in your bank account
  • BACS runs are made every Tuesday and Thursday

Rejected invoices

  • If an invoice is rejected, either the accounts payable team or the person/team who raised the order will contact you
  • Invoices will be rejected if they do not quote a purchase order (in accordance with the No PO, No Pay Policy)
  • Other reasons why your invoice could be rejected are if it is unreadable or does not have a unique invoice number quote

The Council’s Standard Terms and Conditions can be viewed which are attached to every Purchase Order raised on the system.

Standard Council Terms and Conditions apply unless replaced by Formal Contract Terms and Conditions agreed by both parties.