No purchase order, no pay

From April 2023, the Council implemented a formal No Purchase Order, No Pay Policy, which is a widely used method across the public and private sector.

Any invoice received, unless in scope of the exemptions list, without an official and valid purchase order (PO) number may be rejected by the Council, and returned unpaid to the supplier.

Official purchase order

Where appropriate, suppliers must quote a valid PO number on their invoice.

Suppliers are advised not to accept any order or undertake any action unless a PO number is quoted to ensure no delay in payment. If a supplier has not received an official purchase order, they should contact the relevant team as soon as possible.

Failure to do so may result in a delayed payment and the Council rejecting the invoice. In the event that an invoice is rejected for failing to specify a valid and official Purchase Order number, the payment term will be effective from the date the revised invoice is received.

Ebuy (Marketplace) is Nuneaton and Bedworth Borough Council’s electronic purchasing system. The Council will raise an official purchase order and send it to you via email.

Suppliers can access the order either by:

  • PDF document attached to the email
  • Registering and logging into a supplier network
  • Interfacing using xml files