Translation and Interpretation Services
From 1 July 2025, the Council has entered into an agreement with AaGlobal, who will support the Council in communicating with customers whose first language may not be English.
AaGlobal offer various mechanisms of translation & interpretation, which should assist the Council meeting the needs of its customers and services.
The contract with AaGlobal is on a pay as you go basis, meaning the Council does not pay a management fee for the service. The Council is only charged when it uses services.
Should a customer require any kind of translation or interpretation service, they should contact the Council where officers will make every effort to assist.