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Coronavirus outbreak: service disruption

Supporting extremely vulnerable people

A Warwickshire County Council (WCC) hotline has been set up so extremely vulnerable people can request support such as access to food and additional supplies. If you are isolated without support from family, friends or neighbours, we are here to help.

Help from Warwickshire County Council

If you have been identified as extremely vulnerable, are facing issues related to isolation or have no access to food and support and need help, call 0800 408 1447.

Hotline opening hours

  • Monday to Thursday from 9.00am to 5.00pm
  • Friday from 9.00am to 4.30pm
  • Saturday from 9.00am to 3.00pm
  • Sunday from 10.00am to 1.00pm

We can help you with emotional, financial and practical support available in Warwickshire, such as:

  • food and essential household goods parcels
  • medication delivery
  • community groups
  • financial support
  • mental health and wellbeing advice
  • local volunteer networks
  • housing support
  • health and social care information

Local welfare scheme

The Warwickshire local welfare scheme helps our most vulnerable residents at times of unavoidable crisis when they have no other means of help.  The scheme provides basic and essential help for food and energy.  This is given either in emergency food parcels or with credit for energy. It is not a cash benefit.

Support from Nuneaton and Bedworth Borough Council

Complete our form or call us on 024 7637 6376.

Apply for vulnerable person support

Clinically extremely vulnerable person

Register with the Government to get coronavirus support.

While everyone has been asked to keep their distance from each other to reduce the spread, some people with health conditions need to take extra precautions to protect themselves.

People with very serious health conditions are being contacted by NHS England and being asked to ‘shield’ themselves by staying in their homes and avoiding any contact with anyone for at least 12 weeks.

This group includes:

  • Certain types of cancer patients
  • Organ transplant patients
  • People with certain genetic diseases
  • People with serious respiratory conditions such as cystic fibrosis and severe chronic bronchitis
  • People receiving certain drug treatments which suppress the immune system

In line with Government advice, Warwickshire’s public, voluntary and community services are working together to ensure those most clinically vulnerable to coronavirus are supported during this period.  This is supported by Warwickshire CAVA (Community and Voluntary Action) and Nuneaton and Bedworth Borough Council.

Latest updates

We thank you for your patience and understanding which is invaluable during these challenging times for all of us.

Last updated Monday, 11th May 2020

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