Coronavirus outbreak: service disruption
Rubbish and recycling
All of our bin collections are running as normal at present, however, there are some changes to our services:
- Judkins recycling centre (owned and managed by Warwickshire County Council) is now open with restrictions and you will need to book a time slot in advance
- Recycling bring banks are closed until further notice
- Bulky waste collections have now restarted. Check the guidance prior to booking to avoid non-collection
- Follow national waste guidance for people with confirmed or possible coronavirus infection
- We will only carry out emergency repairs to our tenants' home
Emergency repairs are those classed as necessary to avoid danger to occupants or damage to the property, eg. a total loss of electrical power, toilet broken or not working (where this is only one in the property) and major leaks in your water system.
If you have an enquiry related to homelessness and you are unable to call our customer services team, knock the main Town Hall door and someone will speak to you.
With immediate effect, we will no longer be advertising our own housing stock during the weekly bidding cycles. This will include removing current live adverts.
Landlords and tenants
We have prepared a summary of advice for landlords and tenants about their rights and responsibilities during the coronavirus outbreak and to support the Coronavirus Act 2020.
Private sector housing
We will only be visiting complaints of disrepair in privately rented properties if there is a risk of serious harm to the tenant or where the repair needed is an emergency. The responsibility will still be on the landlord to resolve these issues where an emergency exists. View further details of how private tenants can be supported with repairs at this time.
Rent and council tax
Bedworth Civic Hall
All upcoming performances at Bedworth Civic Hall have been cancelled and future ticket sales remain suspended.
Nuneaton Museum and Art Gallery
Our leisure centres are closed. Visit Everyone Active website for the latest information on site closures.
Only stalls selling essential items such as foodstuffs, eg. bread, cakes, meat and vegetables will be open to trade in our Nuneaton and Bedworth markets. Anyone visiting the market must stay at least two metres from others and follow Government guidelines on social distancing, self-isolation and hygiene.
- All other non-essential market stalls will be closed
Parks, play areas and green gyms
Our parks remain open to the public. Children’s play areas & green gyms are being re-opened on a phased approach across the Borough, supporting social distancing and Government guidelines. Local community park facilities were the first to be opened and by the end of week commencing 27 July the rest of the facilities will be open, with the Miners’ Welfare and Riversley Park play areas being amongst the last to re-open to support social distancing. View Government guidance on access to green spaces.
We are currently not sending letters of consultation to residents on new planning applications . As soon as we are able to, we will be sending these letters and allowing the statutory 21 day consultation period for residents to comment.
- Send an email to firstname.lastname@example.org to comment on any planning application
We will not be issuing any decision notices until consultation has been carried out.
Graveside restrictions on the number of people that can attend a funeral are in place and no more than 16 people can attend a graveside funeral service.
No scatterings or burials of cremated remains will take place other than those that have already been arranged.
Pest control service
All appointments for domestic pest control are currently suspended and the pest control team will not be undertaking any visits to properties until further notice.
Our abandoned vehicle removal contractor is currently not removing any vehicles due to the coronavirus outbreak.
We thank you for your patience and understanding which is invaluable during these challenging times for all of us.
- Keep checking our website and social media channels for regular coronavirus updates
Last updated Wednesday, 29th July 2020