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Social media

Social media guidelines

We use a number of social media platforms to tell you about our services and to share news stories and important messages quickly.  We want our Facebook page to be somewhere where you can ask questions, seek advice and have a conversation about Nuneaton and Bedworth as an area - we're here to help.

We also want our Facebook page to be a social place - and if you can help someone who has a question, please feel free to get involved in the discussion.

We want you to have your say and we do not censor comments, even if they are critical of the Council - but we do have some rules that we expect everyone to follow and will remove posts that don't keep to these rules.

The following rules apply on all of our social platforms:

Respect others

We really encourage you to comment on our Facebook pages but we do not tolerate bullying or harassment. Anybody making abusive, disruptive or offensive comments will be blocked from posting on the page.

No swearing - keep it clean

We will remove posts containing swearing - we don't want it on our page and other people don't want to read it. We know some people have strong feelings on issues that we chat about, but please get your point across without using bad language.

Keep it friendly

We know that not everyone will agree with one another all of the time and we welcome debate on our social pages. But we will remove, without notice, anything that we consider to be libellous or offensive.

Politics

We won’t comment on political issues and reserve the right to remove overtly political comments made on our social pages.

This is particularly important in the run up to elections, when councils have to be very careful not to do or say anything that appears to favour a particular political party or candidate.

We don't allow commercial advertising

We are happy to promote Council services, partner organisations, voluntary groups or charities connected to the Council on our social pages. However, we cannot accept links, comments or wall posts promoting private businesses.

We support local businesses and urge them to consider the opportunities presented by our social channels @NBBInvest and @NBBCtowns, where there are opportunities for local firms to network, find information and take advantage of the local support on offer.

Monitoring

We monitor our social accounts during office hours. We will remove any content that doesn't meet with our guidelines as soon as we see it.

Last updated Friday, 3rd May 2019

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