Change of circumstances - benefits
Report a change of circumstances
You can use the online form to tell us of a change to your circumstances that effects:
- Council Tax Support
- Housing Benefit
- Second Adult Rebate (alternative help with Council Tax, available to people who have reached State Pension age only)
The quickest and easiest way to report a change in your circumstances is via your NBBC Portal account. Sign in or register using the button below.
Report a change in your circumstances
Once you have registered you will be able to:
- View your existing Housing Benefit/Council Tax Support claim
- View your award details
- Report a change in your circumstances
- Check your next payment
- Sign up for notifications
Alternatively you can report a change in your circumstances online here
You must tell us about all changes as they happen. If you don't tell us about a change, and:
- we pay you too much benefit - you may have to pay it back
- your benefit goes up - you will lose money if you do not tell us within four weeks
You must advise us if any of your circumstances change:
- you have had a change in your income/benefits
- had another child
- someone has moved into or out of your home - include lodgers and sub-tenants
- income of anyone living with you has changed
- savings or investments have changed
- you, or anyone living with you, have become a student, started a youth training scheme, gone into hospital or a nursing home, gone into or come out of prison, or have secured, changed or left a job
- stopped caring for someone and stopped getting Carer's Allowance
- someone you look after has stopped getting Attendance Allowance
- rent has changed
- moved home
- you or your partner are going to be away from home for more than a month
- you or anyone living with you has started work
- you have received any decision from the Home Office
This is not a full list, if you are unsure or need any assistance contact the benefits team.
Last updated Monday, 7th September 2020
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