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Payment terms and conditions

Using the online payments facility on this website indicates that you accept these terms.  Do not use this facility if you do not accept these terms.

Your payment will take a minimum of three working days to reach the account to which you are making a payment. (This includes time to verify your credit/debit card details with your card supplier and for payment to be notified to the Council.)

  • we cannot accept liability for a payment not reaching the intended account due to a customer quoting an incorrect account number
  • we cannot accept liability if payment is refused or declined by the card supplier (due to the customer quoting incorrect card details or other reasons)
  • if the card supplier declines payment, the Council is under no obligation to bring this fact to the customer's attention.  Customers should check with their bank or card supplier that payment has been deducted from their account

Confirmation of payment

You will receive a confirmation of your payment by email as well as an on screen confirmation after you make the payment. 

Online privacy policy

Your right to privacy is very important to us and we will not provide any of your personal information obtained via the web to other companies or individuals unless required to by law.  View our privacy policy for more details.


We do not store your card details on this website.  This information is processed by our payment merchants.

We encourage you to review the privacy policies of these third party sites, since we do not control these websites. Information collected by us will be stored and processed in databases owned solely by Nuneaton and Bedworth Borough Council.

Last updated Friday, 12th April 2019

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