Assisted collections

Request bin pullout

The council provides an assisted collection service throughout the borough to residents who need it.

Entitlement

• No one living in the property is physically able to present or retrieve bin or struggles to do so due to;
• age or infirmity
• Assisted collections can be organised on a temporary basis due for ill health

How it works

• A waste management officer will carry out a short visit following the request to evaluate the requirement
• You will need to ensure our crews can gain access to your bin i.e. unlock any gates prior to collection (7:00am)
• The collection crew will pull out bins to be emptied and return them afterwards
• Incorrectly presented bins will not be collected i.e. if wrong items are found within the recycling bin

• You can also request a smaller bin

Last updated Thursday, 14th January 2016