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Assisted collections

Assisted bin collection

The council provides an assisted collection service throughout the borough to residents who need it.

Request an assisted bin collection (pullout)


  • nobody living in the property is physically able to present or retrieve bin or struggles to do so due to age or infirmity
  • assisted collections can be organised on a temporary basis due to ill health

How it works

  • the waste management team will visit you to evaluate your requirements
  • you will need to ensure our crews can gain access to your bin, ie unlock any gates prior to collection - 7.00am
  • the collection crew will pull out bins to be emptied and return them afterwards
  • incorrectly presented bins will not be collected, ie if wrong items are found within the recycling bin
  • You can exchange your large bin for a smaller bin

Last updated Monday, 21st February 2022

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