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Assisted collections

Assisted bin collections

Request bin pullout

The council provides an assisted collection service throughout the borough to residents who need it.


  • No one living in the property is physically able to present or retrieve bin or struggles to do so due to;
  • age or infirmity
  • Assisted collections can be organised on a temporary basis due for ill health

How it works

  • A waste management officer will carry out a short visit following the request to evaluate the requirement
  • You will need to ensure our crews can gain access to your bin i.e. unlock any gates prior to collection (7:00am)
  • The collection crew will pull out bins to be emptied and return them afterwards
  • Incorrectly presented bins will not be collected i.e. if wrong items are found within the recycling bin
  • You can also request a smaller bin

Last updated Thursday, 14th January 2016

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