Assisted collections

The council provides an assisted collection service throughout the borough to residents who need it.

Request an assisted bin collection (pullout)

Entitlement

• nobody living in the property is physically able to present or retrieve bin or struggles to do so due to age or infirmity
• assisted collections can be organised on a temporary basis due to ill health

How it works

• the waste management team will visit you to evaluate your requirements
• you will need to ensure our crews can gain access to your bin i.e. unlock any gates prior to collection - 7.00am
• the collection crew will pull out bins to be emptied and return them afterwards
• incorrectly presented bins will not be collected i.e. if wrong items are found within the recycling bin
• You can exchange your large bin for a smaller bin

Last updated Friday, 2nd February 2018