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Coronavirus outbreak: service disruption

Supporting extremely vulnerable people

A Warwickshire County Council (WCC) hotline has been set up so extremely vulnerable people can request support such as access to food and additional supplies. If you are isolated without support from family, friends or neighbours, we are here to help.

Help from Warwickshire County Council

If you have been identified as extremely vulnerable, are facing issues related to isolation or have no access to food and support and need help, call 0800 408 1447.

Hotline opening hours

  • Monday to Thursday from 9.00am to 5.00pm
  • Friday from 9.00am to 4.30pm
  • Saturday from 9.00am to 3.00pm
  • Sunday from 10.00am to 1.00pm

We can help you with emotional, financial and practical support available in Warwickshire, such as:

  • food and essential household goods parcels
  • medication delivery
  • community groups
  • financial support
  • mental health and wellbeing advice
  • local volunteer networks
  • housing support
  • health and social care information

Local welfare scheme

The Warwickshire local welfare scheme helps our most vulnerable residents at times of unavoidable crisis when they have no other means of help.  The scheme provides basic and essential help for food and energy.  This is given either in emergency food parcels or with credit for energy. It is not a cash benefit.

Shielding information for clinically extremely vulnerable person

Register with the Government to get coronavirus support.

Shielding information and important changes to shielding programme can be found here 

Latest updates

We thank you for your patience and understanding which is invaluable during these challenging times for all of us.

Last updated Wednesday, 8th July 2020

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