Administration and issue of the concessionary bus pass scheme. Gives free travel on buses operated by participating bus companies under the terms and conditions of the National Bus Pass scheme.
Contact Details | Online Services | |
Phone: | Customer Services - 024 7637 6376 | |
Fax: | 024 7637 6433 | |
Email: | customer.services@nuneatonandbedworth.gov.uk | |
Service Unit: | Customer Services | |
How to Request a Bus Pass
- Complete an application form either in person, or download one below.
- You must then present the following evidence in person, with your form at either the Nuneaton Town Hall or Bedworth Area Office :-
- Proof of residency, i.e. current utility bill, council tax bill, medical card, bank books etc
- Proof of Age, i.e. birth certificate, passport, driving licence or NHS Medical card. Photocopies are acceptable.
- Once checked your application will be processed and we will take a web cam image of you that will be shown on the pass.
- Your National Pass which will be sent to you separately via 2nd Class mail. Please note this may take between 3-5 working days to reach you.
- We cannot print your local pass until we have seen proof of residency and age or received confirmation you are entitled to a pass on Medical Grounds.
Conditions
- Eligibility - All permanent residents of the Borough who are 60 or over or qualifying disabled people of any age.
- You must live within the Borough.
Using the Pass
- The National Pass is issued free of charge by Nuneaton and Bedworth Borough Council.
- The National Pass entitles you to travel without paying a fare throughout England.
- It can be used for most `local` bus journeys, but is not accepted on trains, taxis or National Express Coaches.
- It is valid after 9.00am on weekdays and anytime at weekends and Bank Holidays, however this is a local discretion so if you travel outside of the County the National Pass is only valid from 9.30 am.
- You must always show your pass when you board the bus or you may not be allowed to travel free of charge.
- Return tickets will not be issued. Your pass must be produced on both the outward and return leg of your journey.
- The pass is for your personal use only and may not be used by any other person. It is not transferable
- Stolen passes will be replaced free of charge provided a valid crime number is obtained.
- If you lose your pass or it is damaged or destroyed a charge will be made to replace it. The fee for this is currently £10.00.
