To Challenge a Penalty Charge Notice

 

In accordance with the Traffic Management Act 2004, all Informal Challenges/Formal Representations to Penalty Charge Notices must be made in writing or by email to the following address;

 

 

We advise that as much detail as possible is stated within your correspondence and that you supply as much evidence as possible to support your reasons (e.g. Proof of a medical emergency)

 

 

There are a three stages in which a challenge can be made:

 

Up to 28 days: An Informal Challenge can be made at any time within the first 28 days after the Penalty Charge Notice has been issued.

Up to 14 days: If you make an Informal challenge within the 14 days discounted period and if your challenge is rejected, you will still be given the opportunity to pay the PCN at the 50% discounted rate.  If your challenge is successful, the PCN will be cancelled and no further action will be taken.

What happens once an Informal Challenge is received by the Council?

A response to your challenge will be given in writing and we will inform you of the outcome.

If your challenge is accepted then no payment will be required and the PCN will be cancelled and closed in our system.  

If your challenge is rejected you will be given the opportunity to pay the PCN within 14 days of the date of our response.  If you are not satisfied with the Councils decision and wish to make further representations against the PCN, you will need to make a Formal Representation.

 

If a PCN has been issued and no payment has been received within 28 days from the date of the PCN being issued, then a Notice to Owner (NtO) will be sent to the registered keeper of the vehicle, this Notice will give the registered keeper 28 days from the date of the NtO being served to either pay the full charge or make a Formal written representation to Nuneaton and Bedworth Borough Council.

What happens once a Formal Representation is received by the Council?

The Council will take into consideration all the relevant information held upon computer records and those contained within the Civil Enforcement Officers (CEO) notes carefully before a decision is made.

A response to your challenge will be given in writing and will inform you of the outcome.

If your representation is accepted a Notice of Acceptance will be sent. The PCN will be cancelled and closed in our system. 

If your representation is rejected then a Notice of Rejection will be sent advising you that you have 28 days to either pay the outstanding amount or make an appeal to the Independent Parking Adjudicator.  An Appeal Form will be enclosed with this response.

 

 

Go to the Independent Parking Adjudicator page for further information.