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Nuneaton & Bedworth Borough Council,
Town Hall, Coton Road,
Nuneaton, Warwickshire,
CV11 5AA
Town Hall, Coton Road,
Nuneaton, Warwickshire,
CV11 5AA
Tel: 024 7637 6376
New Customer Services Centre to Open Soon
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Customers will see radical changes to the Town Hall in the next few days, following completion of the new facilities. The new Customer Services Centre will provide access to all council services from Council Tax and Benefit enquiries to Refuse Collection, Housing and Planning.
The new facilities coupled with improved ways of working, will allow the Council to improve further the way it deals with its customers. A team of multi-skilled advisors will allow customers to access all Borough Council Services in one place, and customers will also be able to access a number of Warwickshire County Council Services following the launch of the new facilities.
The spacious new facilities will also improve accessibility for customers with disabilities.
Julie Jackson, the Councillor responsible for Central Services said:
‘I am delighted that we are so close to opening our new customer service centre in the Town Hall. When finished, these modern facilities will help us to continue to deliver one of our key corporate aims of providing quality services which represent value for money to the citizens of Nuneaton and Bedworth Borough. In particular the fact that people will no longer have to go the Town Hall for some services and the Council House for others will be a big improvement on our previous arrangements.
I realise that the temporary arrangements that we have had in place over the last few weeks in the Council House have been less than ideal, and I’d like to say thank you to our customers for their patience while we have been carrying out the building works in the Town Hall.’
For Further Information Please Contact:
Gail Hudson, Head of Customer Services
Tel: 024 7637 6567
