Nuneaton and Bedworth Borough Council

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Privacy Policy

Privacy policy

Nuneaton and Bedworth Borough Council respects the privacy of all site visitors and subsequently complies with all statutory data protection provisions applicable to England and Wales.  The personal information you provide when registering on this site will be held on a database. This information will NOT be shared with any other organisation, it will be used by us to make improvements to Nuneaton and Bedworth Borough Council services.  Information communicated via the Internet could be detected by third parties and any information you send to us is at your own risk.

What personal information do we collect?

If you choose to register or use one of our online forms/services we will ask you for information such as your name, email address and other relevant personal details.  This information will only be used for the intended purpose and should we wish to use it for any other purpose, we will ask for your permission first.

Cookies and collecting information automatically

In order that we can improve our online services we will collect information about your visits to to this website. These statistics do not contain personal data and cannot be traced back to an individual.

This site uses cookies in order to provide a service to visitors. No personal data is stored in cookies and cookies are not used in order to provide advertising. Cookies are used for the following purposes:

To make it clearer for you, we've divided how we use cookies into four different categories:

  • Setting-based
    this type of cookie is used to remember a setting or preference, such as a colour or the size of text on a page.
  • Feature-based
    this type of cookie is used to remember information about a feature on a page, such as the fact that you've watched a video clip or listened to an audio file previously.
  • Function-based
    this type of cookie is used to remember information about how you use a website, and provide analytical information to site administrators.
  • Third-party
    this type of cookie is created by a third-party, and can also fall under the categories of 'Setting', 'Feature' and 'Functional'. Where third-party cookies are present on our sites, we will attempt to be as upfront and clear as possible about their intended purpose.

If you set your browser to refuse cookies, please be aware that there may be functionality on various websites that does not work.

Cookie(s)

Category

What the purpose is

How to block

What would happen

Site  Analyze cookie

Feature-based, Function-based, Third-party

This cookie is used to help record your use of this website. It is used to collect statistics about site usage such as when you last visited the site. This information is then used to improve the user experience on our website.   The cookie contains no personal information and is used only for web analytics, it is called 'nmstat' and is set to expire 1,000 days after your last visit.

To ensure this cookie is not downloaded, we recommend that you disable cookies directly within your browser.

Blocking cookies will provide no reduced service to you, but we will be unable to capture detailed information about your experience online.

GovMetric cookie

Feature-based, Function-based, Third-party

A service, called GovMetric - which is provided by ROL Solutions Ltd, is used by us to obtain feedback about your experience of our website. The GovMetric service places a cookie on your device from govmetric.com, whenever you rate a page on our website. If the cookie already exists on your device, it is updated when you use this service. The cookie is set to expire at midnight on the day it is created, and it contains a set of values, one for each page rating you have made. They are used to prevent a customer re-rating a page. (maintained by ROL Solutions Ltd). 

To ensure this cookie is not downloaded, we recommend that you disable cookies directly within your browser.

Blocking cookies from this service will provide no reduced service to you, but we may occasionally be unable to determine if additional feedback has been provided in error.

Site search cookie

Setting-based, Third-party

Our site search engine provider, Open Objects, uses technology that will drop a cookie to your device. The purpose of this cookie is to record session information, but this has been disabled for our installation of the service. The cookie is still dropped onto your device, although no information is recorded, and we are working with Open Objects to investigate how we can provide this service without the use of the cookie.

To ensure this cookie is not downloaded, we recommend that you disable cookies directly within your browser.

Blocking cookies from this service will provide no reduced service to you.

YouTube cookie

Feature-based, Third-party

Web pages on the site occasionally include embedded YouTube videos. Where this occurs, YouTube can drop standard, and flash-based, cookies to collect analytical information.

To ensure these cookies are not downloaded, we recommend that you disable cookies directly within your browser.

Blocking YouTube cookies may prevent some videos from playing properly.

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