Nuneaton and Bedworth Borough Council

Customer feedback

Complaints, compliments and comments

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Please provide as much information as possible so that we can investigate your case quickly.

Names of people you have spoken to, witnesses, dates of events, copies of letters - will help us to deal with your case quickly.

Tell us if you feel that we have done something wrong, or if we have not done something we should have done.  Examples include:

  • a Council employee has been unhelpful or unpleasant towards you
  • something has not been done in good time, or at all
  • normal rules or policies have not been followed
  • relevant things have not been properly taken into account
  • you have not been told your rights
  • you have suffered from malice, bias or discrimination

For freedom of information requests, please see our FOI section.

  1. You are here: Complaints, compliments and comments
  2. What will happen when I make a complaint

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