Contact Details | Online Services | |
Phone: | 024 7637 6573 | |
Fax: | 024 7637 6465 | |
Email: | ||
Service Unit: | Corporate Property Management | |
System Explained
The new main entrance doors to many of the Council’s flats are accessed by a ‘FOB’ system. When the FOB (a small plastic pre-programmed key) is held up to the reader at the side of the door it will allow the door to open.
Who can have a FOB
2-3 FOBS are supplied to leaseholders and new tenants at the start of their tenancy.
If you lose your FOB there is a charge of £10.00 for a new one.
Procedure for getting a replacement/new fob
You will need to make your payment either by cheque, postal order or cash at either the Town Hall or the Area Office in Bedworth where they will issue you with a receipt for a new FOB.
A Housing Officer will then arrange to programme a new FOB for you. Note it may not be possible to do this straight away so you may need to come back later to collect it.
You will be asked to provide proof of identity and your receipt/invoice as proof of payment before a new or replacement FOB is issued.
When a new FOB is programmed, the old FOB will be deleted from the system and will not longer operate the door system.
What if my FOB gets broken?
If your FOB is broken, the Council will replace it at no charge, as long as damage has arisen through fair wear and tear, and the broken FOB is returned to the Council. If it is found that the FOB has been mis-used, ie thrown out of windows, chewed by a pet, melted or washed etc, there will be a charge for its replacement. The Council will only replace your FOB at no charge if the broken FOB is returned to them.
