Information related to new Council Tax benefit claims.
Contact Details | Online Services | |
Phone: | 024 7637 6514 | |
Fax: | 024 7637 6433 | |
Email: | ||
Service Unit: | Community Finance - Benefits | |
If you wish to apply for Council Tax Benefit the following details give you guidance on how to claim.
How to Claim
All claims for Benefit must be made in writing on application forms available from the Council’s Benefits Section.
1) If you or your partner are going to apply for Income Support / Job Seekers Allowance (Income Based) or Incapacity Benefit you will need to contact the Job Center Plus helpline on 0845 602 0265 or visit their website - http://www.jobcentreplus.gov.uk
They will ensure we get all of the information we need to calculate any Housing Benefit and/or Council Tax Benefit entitlement due to you.
2) If you are already in receipt of Income Support / Job Seekers Allowance or Incapacity Benefit or do not qualify then you must apply directly to the Benefits Section to make your claim for Housing Benefit and/or Council Tax Benefit.
You will need to obtain a claim form from us for completion. Once you have completed this application form please contact us on 024 7637 6514 to arrange for an officer to visit you in your home (at a convenient time for you) to check your claim and advise on the evidence that you will need to include to support it.
3) If you are aged sixty plus you need to contact the Pensions Credit Helpline on
0800 991234 or contact the Benefits Section directly to discuss your claim.



