Information for landlords and agents.
Contact Details | Online Services | |
Phone: | Benefits Section - 024 7637 6514 | |
Fax: | 024 7637 6433 | |
Email: | ||
Service Unit: | Finance and Procurement | |
Housing & Council Tax Benefit
Information for Landlords
Landlords are an important stakeholder in the service that we provide. We aim to work with landlords to ensure that they receive payment promptly and to ensure that overpayments are minimised. In return we ask landlords to respect our obligations towards claimant confidentiality and the Data Protection Act when they make enquiries about their tenants.
You can download a copy of the booklet 'Housing and Council Tax Benefits – information for landlords and agents' from www.benefit-leaflets.org
BACS Payments
We are now making rent allowance payments by BACS.
BACS is a much more convenient way of receiving housing benefit in respect of your tenant and provides a seamless, secure funds transfer. It also removes the inconvenience of you paying your Housing Benefit cheques into your bank account and gives you access to the funds immediately after your bank account receives the credit.
If you want to take advantage of BACS payments please contact the Benefits Helpline on 024 76 376514 and ask for a bacs pro-forma.
