Household Waste Collection

The Council provides most households with a 240 litre wheeled bin collected on the same day each week, except for the Christmas period or if weather conditions are so abnormal that it is not safe for the collection to take place.  Please consult our In Touch magazine or website for details of collections over Christmas.

 

 

 

Find out when your refuse will be collected using our search facility.

Please ensure that your wheelie bin is presented for collection by 7.30 a.m. on your collection day, and that you do not return it to your property until it has been emptied.  We do not accept any side extra waste. The lid of the bin must be flat and no rubble, heavy or bulky items in the bin.

 

Your refuse will be collected on the same day each week, except when weather conditions are so abnormal it is not safe to use the refuse vehicles or over the Christmas and New Year periods.  The refuse collectors work as normal all bank holidays except for Christmas so there is only one disruption to service a year.

 

If your wheelie bin is not emptied for any other reason, for example due to major road works in the area or other access problems, please ensure that your bin is left out until the crew can get access to empty it.

 

We provide a service for the elderly or disabled to enable them to have their wheelie bin emptied. The operatives take the bin from the property, empty it and return it to the property.   If this service is required, contact the refuse and cleansing section using one of the methods above and leave your name, address and telephone number and a member of staff will visit you and arrange for the service to be set up.

 

If you require a smaller wheelie bin, please contact us.

 

If there are five or more adults in your household or you have a large family that causes you to generate more than one wheelie bin load a week you may be entitled to a second bin.

 

To apply for a second bin you must write to the Refuse & Cleansing Manager, St Mary's Road Depot, Nuneaton CV11 5AR, giving details of names and ages of each person in the house, or email us using the contact information at the top of this page.  We will notify you of the decision made.

 

The Council encourages all households to participate in the weekly red box collection of recyclables, fortnightly summer green waste collections and to use the Council's recycling facilities.

 

The Council provides households in the Borough with a 240 Litre wheelie bin for their household waste. Your wheelie bin should be large enough to contain all your weekly waste, and store it until the Council's refuse collectors empty it.

 

Your household refuse should be contained in the wheelie bin, with the lid of the bin closed. If the lid is open, it can be loosened or even ripped off by the vehicle's machinery.

 

In addition to your household waste you may put some garden waste in your wheelie bin, but please remember that items such as soil, bricks, concrete, heavy metals, timbers or carpet pieces should not be put in the bin. This is because such items can cause damage to the vehicle's mechanism, and may make the wheelie bin too heavy, causing it to topple into the refuse vehicle. A charge may then be made for a replacement bin.